Wildfire season comes with a host of anxieties, but our Safeco® policyholders can rest a little easier this year.
Safeco recently contracted with Chloeta to offer a wildfire response benefit at no additional cost to all California homeowner and Landlord Protection® policyholders. As of July 26th, policyholders automatically receive this benefit. Limited property, condominium and renters policies are not eligible for this benefit.
Safeco is still contracted with Wildfire Defense Systems, Inc. to provide wildfire response in 14 other states. The Chloeta contract is a pilot program currently being offered only in California.
How it works
Chloeta and local firefighting resources work together to determine which wildfire events should trigger a response, and which measures should be taken to protect homes. Chloeta may take any of the following actions at policyholder properties:
Wildfire response actions that may take place at your home include:
•Removing pine needles and leaves from gutters
•Removing flammable vegetation and items from around your home
•Applying a water-based gel or firefighting foam to your home
•Deploying a temporary sprinkler system to protect your home
•Updating you regarding the status of your property and actions being taken to protect it
•Escorting you back to your home after a wildfire event
•Returning any combustible items moved and washing any fire gel or firefighting foam away after the wildfire event
Customer communications
When the wildfire response is triggered, customers will receive an automated phone call informing them that Chloeta is taking action to protect their property. During the event, Chloeta will keep policyholders updated on the status of their property and actions being taken to protect it.
After an event As part of its service, Chloeta will return to the property any combustible items that had been moved, wash any fire gel or firefighting foam from the structure and escort customers back to their homes when it is safe to do so.
Policyholders have the option to opt-out, however.
Reach out to any of our friendly staff with questions or concerns.
We are at 714.992.2390 or submit a request HERE
